Privacy Policy
Effective Date: 05-05-2025
At Smartbox BD (“we”, “us”, or “our”), accessible from smartboxbd.com we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect personal information that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Shipping address
- Payment details (processed securely via third-party payment gateways)
We may also collect non-personal data like:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send you updates, offers, and promotions
- Improve website performance and user experience
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Delivery/courier services
- Payment processing partners
- Website hosting and analytics services
All third parties are required to keep your data secure and confidential.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Opt out of marketing communications
To exercise any of these rights, please contact us at [your support email or contact page].
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
🏠Mirpur 10, Dhaka 1216
☎️+880 9611-042850
🌐smartboxbd.com
📧contact@smartboxbd.com